How 1bets Protects Your Privacy
256-Bit SSL Encryption
All data transmitted between your browser or device and 1bets servers is protected by industry-standard 256-bit SSL/TLS encryption — the same standard used by major Philippine banks including BPI, BDO, and Metrobank for online banking. Your personal and payment information is never sent in plain text.
Secure Data Storage
Personal data collected by 1bets is stored on secured, access-controlled servers. Payment instrument details are tokenized — meaning 1bets does not retain your raw GCash or bank account numbers in retrievable form. Access to player data is restricted to authorized personnel only, under strict need-to-know protocols.
Data Privacy Act Compliance
1bets processes personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the implementing rules and regulations issued by the National Privacy Commission (NPC). Your rights as a data subject under Philippine law are fully recognized and actionable through our designated Data Protection Officer.
No Unauthorized Third-Party Sharing
1bets does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data sharing is limited strictly to what is necessary for platform operation, PAGCOR regulatory compliance, and the payment providers you choose to use — and always under contractual data protection obligations.
Your Control Over Your Data
You have the right to access, correct, and in certain circumstances request deletion of the personal data 1bets holds about you. Marketing communications are fully opt-in and can be withdrawn at any time through your account preferences or by contacting our support team. Your data rights are real and enforceable.
Defined Retention Periods
1bets retains personal data only for as long as is necessary for the purposes stated in this Policy, or as required by PAGCOR licensing conditions, Philippine anti-money laundering laws, and other applicable regulations. Data that is no longer required is securely deleted or anonymized in accordance with documented retention schedules.
01 Introduction & Scope
This Privacy Policy ("Policy") describes how 1bets — the operator of the online gaming platform accessible at https://1bets.cam ("Platform") — collects, uses, stores, shares, and protects the personal information of individuals who access or use the Platform ("Players" or "you").
1bets is a PAGCOR-licensed online gaming operator serving players in the Philippines. This Policy applies to all personal data processed in connection with your use of the Platform, including account registration, gameplay, financial transactions, customer support interactions, and marketing communications. It applies regardless of whether you access the Platform from a desktop browser, a mobile browser on your Android or iOS device, or any other supported interface.
This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). By using the 1bets Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
This Policy applies to all 1bets players located in the Philippines, including those in Metro Manila, Cebu, Davao, Quezon City, Makati, and all other regions. If you have questions about how your data is handled, contact our Data Protection Officer at the details in Section 14.
02 Data Controller
For purposes of the Philippine Data Privacy Act of 2012, 1bets (operator of https://1bets.cam) is the Personal Information Controller (PIC) in respect of personal data collected through the Platform. As PIC, 1bets determines the purposes for which and the means by which personal data is processed.
1bets has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act and this Policy. Contact details for the DPO are provided in Section 14 of this Policy. The DPO is the primary point of contact for all data privacy inquiries, requests, and complaints from players.
03 Personal Data We Collect
1bets collects the following categories of personal data from players. The specific data collected in each category depends on the nature of your interaction with the Platform:
3.1 Identity & Contact Data
- Full legal name as it appears on your government-issued ID;
- Date of birth (to verify the 21+ age requirement under PAGCOR regulations);
- Philippine mobile number (primary account identifier and 2FA channel);
- Email address (for account communications and optional marketing);
- Residential address (for KYC verification and regulatory reporting);
- Copies of government-issued identification documents (PhilSys ID, Passport, LTO Driver's License, PRC ID, or equivalent) submitted during KYC verification.
3.2 Financial Data
- GCash or PayMaya account reference (mobile number associated with the e-wallet — not the PIN or password);
- Bank account name and account number for BPI, BDO, Metrobank, or UnionBank withdrawals;
- Cryptocurrency wallet addresses for Bitcoin or USDT transactions;
- Transaction history including deposit amounts, withdrawal requests, and timestamps;
- Source of funds declarations where required by anti-money laundering regulations.
3.3 Gaming & Behavioral Data
- Gameplay history including games played, bet amounts, win/loss outcomes, and session durations;
- Bonus and promotion participation records;
- Responsible gaming tool settings and self-exclusion records where applicable;
- Sports betting market selections and wager history.
3.4 Technical & Device Data
- IP address and approximate geolocation derived therefrom;
- Device type, operating system version, and browser type;
- Device identifiers used for fraud detection and session security;
- Access logs recording login timestamps and session activity.
3.5 Communication Data
- Records of live chat conversations with our support team;
- Email correspondence with 1bets;
- Feedback, complaints, and dispute records.
04 How We Collect Personal Data
1bets collects personal data through the following channels and mechanisms:
| Source | Data Collected | When |
|---|---|---|
| Account Registration | Name, mobile number, date of birth, password (hashed) | At signup |
| KYC Verification | Government ID scans, proof of address, selfie verification | Before first withdrawal |
| Deposit Transactions | Payment method reference, amount, timestamp | Each transaction |
| Gameplay Sessions | Game activity, bet amounts, session duration | During platform use |
| Device & Browser | IP address, device fingerprint, browser type | On Platform access |
| Support Interactions | Chat transcripts, email records | When you contact us |
| Cookies | Session tokens, preferences, analytics data | During Platform use |
05 Purposes of Processing
1bets processes your personal data for the following specific purposes:
- Account Management: Creating, maintaining, and securing your 1bets account, including login authentication and two-factor verification via SMS;
- Age and Identity Verification: Confirming that you meet the 21-year minimum age requirement under PAGCOR regulations before permitting gameplay or financial transactions;
- Payment Processing: Facilitating deposits via GCash, PayMaya, bank transfer, and cryptocurrency, and processing withdrawal requests to your registered payment methods;
- KYC and Anti-Money Laundering (AML) Compliance: Meeting our obligations under the Philippine Anti-Money Laundering Act (AMLA), PAGCOR Know Your Customer requirements, and related regulations;
- Gameplay Provision: Delivering the games, sports betting markets, and platform features you access on 1bets, including maintaining game state, bet records, and transaction history;
- Fraud Prevention and Platform Security: Detecting, investigating, and preventing fraudulent activity, unauthorized account access, multi-accounting, collusion, and other prohibited conduct;
- Responsible Gaming: Monitoring gameplay patterns to identify potential problem gambling indicators and enforcing responsible gaming tools and limits you have set;
- Customer Support: Responding to your inquiries, resolving disputes, and providing assistance through live chat and email;
- Regulatory Reporting: Meeting our mandatory reporting obligations to PAGCOR and other Philippine regulatory bodies;
- Marketing and Promotions: Where you have provided consent, sending you information about 1bets promotions, new games, and special offers via your registered mobile number or email address. You may withdraw this consent at any time;
- Platform Improvement: Using aggregated, anonymized analytics data to understand how the Platform is used and to improve its performance, features, and user experience.
06 Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, 1bets processes your personal data on the following lawful bases:
- Contractual Necessity: Processing necessary for the performance of the contract between you and 1bets (the Terms and Conditions), including account management, gameplay provision, and payment processing;
- Legal Obligation: Processing required to comply with applicable laws and regulations, including PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA), the Cybercrime Prevention Act, and NPC regulations;
- Legitimate Interests: Processing necessary for 1bets' legitimate interests in fraud prevention, platform security, and responsible gaming, where these interests are not overridden by your privacy rights;
- Consent: Processing for direct marketing communications, where you have provided explicit consent. This consent is freely given, specific, and may be withdrawn at any time without affecting the lawfulness of prior processing or your ability to use the Platform.
07 Data Sharing & Disclosure
7.1 Third Parties We Share Data With
1bets shares your personal data with third parties only where necessary and under appropriate data protection safeguards. The categories of recipients are:
- Payment Processors and E-Wallet Providers: GCash (G-Xchange Inc.), PayMaya (Voyager Innovations Inc.), and banking partners (BPI, BDO, Metrobank, UnionBank) receive transaction data necessary to process deposits and withdrawals;
- Game Providers and Software Suppliers: Third-party game studios (such as JILI, PG Soft, Pragmatic Play, and Evolution Gaming) receive session identifiers and bet records necessary to deliver their games on the 1bets platform;
- Identity Verification Services: KYC and identity verification service providers receive document images and personal data to perform age and identity checks on behalf of 1bets;
- Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government bodies receive data as required by law, court order, or regulatory direction;
- IT and Hosting Providers: Infrastructure and cloud hosting providers that process data on 1bets' behalf under strict data processing agreements and security controls.
7.2 No Sale of Personal Data
1bets does not sell, rent, or license your personal data to any third party for commercial purposes. Data sharing is strictly limited to what is described in Section 7.1 and is always subject to contractual data protection obligations.
Your data stays within the context of your 1bets account. It is never sold to advertisers, data brokers, or unrelated third parties. Sharing is limited to operational necessity and regulatory compliance only.
08 Cookies & Tracking Technologies
The 1bets Platform uses cookies and similar technologies to support essential Platform functions, maintain session security, and analyze usage patterns. The types of cookies used are:
- Strictly Necessary Cookies: Required for the Platform to function. These include session cookies that maintain your login state across pages, security tokens, and CSRF protection tokens. These cannot be disabled without breaking Platform functionality;
- Functional Cookies: Store your preferences such as language settings, preferred game categories, and responsible gaming limit configurations;
- Analytics Cookies: Collect aggregated, anonymized data about how players navigate the Platform, which features are used most, and where errors occur. This data is used to improve Platform performance and user experience;
- Fraud Detection Cookies: Support device fingerprinting processes that help detect multi-accounting and unauthorized account access attempts.
You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the Platform, though some features may work less efficiently. Strictly necessary cookies cannot be disabled, as they are integral to Platform security and session management.
09 Data Retention
1bets retains personal data for the periods set out below, after which data is securely deleted or irreversibly anonymized:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & KYC Records | 5 years from account closure | AMLA / PAGCOR requirement |
| Transaction History | 5 years from transaction date | AMLA / Tax regulation |
| Gameplay Records | 3 years from activity date | PAGCOR licensing condition |
| Support Transcripts | 2 years from interaction | Dispute resolution |
| Marketing Consent Records | Until consent is withdrawn + 1 year | DPA compliance |
| Self-Exclusion Records | Indefinitely (regulatory) | PAGCOR responsible gaming |
Where retention is required by law (for example, under the Anti-Money Laundering Act), data will be retained for the full statutory period regardless of any account closure request.
10 Your Data Subject Rights
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by 1bets. These rights are exercisable by contacting our Data Protection Officer at the details in Section 14:
Right to Access
Request a copy of the personal data 1bets holds about you and information about how it is processed.
Right to Rectification
Request correction of inaccurate or incomplete personal data in your 1bets account records.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected and no legal retention obligation applies.
Right to Object
Object to processing based on legitimate interests, including direct marketing. Objection to marketing will be honored immediately.
Right to Block
Request that 1bets suspend processing of your data where you contest accuracy or have objected to processing, pending resolution.
Right to Data Portability
Receive a copy of your personal data in a structured, commonly used, machine-readable format where processing is based on consent or contract.
To exercise any of the above rights, submit a written request to our DPO at [email protected] with the subject line "Data Subject Rights Request." We will respond within fifteen (15) working days of receipt. We may request identity verification before processing your request to protect your data from unauthorized access.
If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
Certain data cannot be deleted even upon request, including KYC records and transaction data that 1bets is legally required to retain under the Anti-Money Laundering Act, PAGCOR regulations, and other applicable Philippine law. In such cases, we will inform you of the specific legal basis for retention.
11 Data Security Measures
1bets implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
- Encryption in Transit: All data transmitted between your device and 1bets servers is encrypted using TLS 1.2 or higher;
- Encryption at Rest: Sensitive personal data is encrypted in storage using AES-256 encryption;
- Access Controls: Role-based access controls limit internal access to personal data to employees with a demonstrated operational need;
- Payment Data Tokenization: Raw payment instrument details are never stored on 1bets systems — they are tokenized by PCI-DSS compliant payment processors;
- Two-Factor Authentication: Available for all player accounts; mandatory for privileged internal system access;
- Security Monitoring: Continuous monitoring for unauthorized access attempts, anomalous activity, and data security incidents;
- Data Breach Response: In the event of a personal data breach that is likely to result in significant risk to affected players, 1bets will notify the NPC within 72 hours of becoming aware of the breach, and notify affected players without undue delay, in accordance with NPC Circular requirements.
12 Children's and Minors' Privacy
The 1bets Platform is strictly for individuals aged 21 years and older, in accordance with PAGCOR's licensing conditions applicable to casino-style online gaming in the Philippines. 1bets does not knowingly collect personal data from individuals under the age of 21.
If we become aware that an account has been registered by or is being used by a person under 21, we will immediately suspend the account, investigate the circumstances, retain or delete personal data as required by law, and — where applicable — report the matter to PAGCOR. If you believe a minor has registered on the 1bets Platform, please notify us immediately at [email protected].
13 Updates to This Policy
1bets may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes — meaning changes that materially affect how we collect, use, or share your personal data — will be communicated to registered players via the mobile number or email address associated with their account at least seven (7) days before the change takes effect, and/or through a prominent notice on the Platform.
The "Effective Date" at the top of this Policy will be updated whenever a revision is published. We encourage you to review this Policy periodically to stay informed of how 1bets protects your personal information. Continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Policy.
14 Contact & Data Protection Officer
For all privacy-related inquiries, data subject rights requests, or complaints relating to 1bets' handling of your personal data, please contact our Data Protection Officer:
Data Protection Officer — 1bets
Email: [email protected] (plain text — not a clickable link)
Subject Line: "Privacy / Data Subject Rights Request"
Response Time: Within 15 working days
Support Hours: 24/7 | Languages: English & Tagalog
For complaints that remain unresolved after engaging with our DPO, you may escalate to the National Privacy Commission of the Philippines. Information on the NPC complaints process is published on the NPC's official website.
Play at 1bets with Confidence
Your privacy is protected, your data is secure, and your rights are fully recognized. Join thousands of Filipino players on the 1bets platform — PAGCOR-licensed, GCash-ready, open right now. 21+ only.